• One voice. One vision. Work closely as a team for a common goal and always in the best interests of the company. Conflict is normal and expected among achievers. Courteous and principled disagreements grow a team.
  • Demonstrate a relentless commitment to customer satisfaction, a brilliant focus on core processes and a strong passion for excellence.
  • Maintain a positive attitude towards yourself, your colleagues, our customers and all the people and organizations that rely on you.
  • Information aggregation tools (QlikView and SSRS) to better inform and improve the quality of decisions of our colleagues
  • Be passionate about your work and keep in mind what you love about what you do, especially when things are stressful and not going well.
  • Do what it takes to get the job done, within legal and ethical boundaries.
  • Recognize team efforts are needed to win and give credit to others who help YOU succeed! Ask others how you can help them succeed!
  • Be dedicated to pursuing customer success and constantly ask how you can do things better from the customers perspective.
  • Do not waste money and question all opportunities for company savings.
  • When you have a complaint and see something that isn't working well, you will speak up and suggest actionable recommendations.
  • Be respectful of all co-workers, do not discriminate for race, religion or gender. Never make disparaging personal or sexual remarks to any co-worker.
  • Enjoy your job, be proud of your daily accomplishments and be happy at work!